We promise 100% life warranty on all of our jewelry. We ensure this is always available to all of our customers in order to maintain high quality jewelry throughout time. Repairs will be on the house if any issues arise. 


Most of our jewelry will qualify for full money back guarantee within 30 days of purchase. If for any reason you are not satisfied with your product you may return the product and get a full refund or exchange the product for another one, be it similar or not.  


Gemtry prides itself from being a conflict-free diamond provider. Conflict diamonds are most known as “blood diamonds” which are diamonds mined in regions that use the profit form these jewels to serve illegal activities. At Gemtry this is not something you will ever need to worry about as we stand strong behind an ethical approach towards diamond sourcing. 


We strive to provide excellent prices online for our jewelry. In order to stay competitive, we are constantly evaluating our prices and in some cases, some of our products may shift due to the rising price of gold. We simply shift our prices to level out the price difference but if you identify a similar jeweler with better prices, please let us know. 


Our stones are 100% natural and authentic and this is our promise to you. You can trust we will not use synthetic, created or treated stones. The only exception to this is our Cubic Zirconia, which is a fully synthetic stone and is disclosed in the product details. Otherwise, we only create jewelry out of solid gold white gold and sterling silver with no plated material. 


Gemtry is proud to send the official appraisal for each purchase you make from our online shop. This is important to all product owners when identifying the value of their unique piece of jewelry. The appraisal discloses the retail value of your special jewel along with specific details describing the cut, color, clarity and weight of your item. If your special jewel is ever lost or stolen, your insurance will rely on the appraisal to provide a similar replacement upon proof of certificate.  


To provide the most secure shipping method for your purchase we use FedEx 2-Day Guaranteed Shipping with provided insurance (on orders over $200). This also means you will have 100% tracking access with absolutely no dispatch delays. As soon as your product is shipped, you will receive immediate tracking access with transit updates until you receive your special product at your doorstep. 


We place each unique piece of jewelry in an elegant gift box that pairs nicely with our high end products. In order to provide you with peace at mind on each online purchase, your jewelry will come with a Gemtry Certificate of Authenticity.  Our packages are strategically prepared to have a discrete exterior and all the fun surprises in the inside.